WORKS EXHIBITIONS ABOUT

 

Abuse Standards Violations (2016)

Wall-mounted insulation panels printed with corporate guidelines that were leaked to us in the course of our investigations into internet content moderation.

 

 

Eva & Franco Mattes, Abuse Standards Violations

Installed at Biennale für aktuelle Fotografie, Mannheim.

 

 

 

 

abuse-standards-violations-1-side-exhib-carrollfletcher

 

 

abuse-standards-violations-1-prodile-exhib-carrollfletcher

 

 

 

These guidelines map out our morality through the lens of social media, revealing the invisible borders of what’s allowed, and what’s not.

 

 

abuse-standards-violations-2-front-exhib-carrollfletcher

 

 

abuse-standards-violations-2-profile-exhib-carrollfletcher

 

 

 

 

The companies that produced these guidelines are unknown, because they want to remain anonymous. Most of the time the moderators don’t even know who their employer is. One of them told us “I’m pretty sure I work for Google.”

 

 

abuse-standards-violations-3-side-exhib-carrollfletcher

abuse-standards-violations-3-side-exhib-carrollfletcher-profile

 

 

 

 

Eva & Franco Mattes, Abuse Standards Violations

Installed at Fondation Phi pour l’art contemporain

 

 

 

Eva & Franco Mattes, Abuse Standards Violations

 

 

 

These moderation guidelines are like “filters”: they let something through while blocking something else. Like invisible insulation they surround and protect us, hidden in the architecture around us.

 

 

 

Eva & Franco Mattes, Abuse Standards Violations

 

 

Eva & Franco Mattes, Abuse Standards Violations

 

 

 

Eva & Franco Mattes, Abuse Standards Violations

 

 

 

Eva & Franco Mattes, Abuse Standards Violations

 

 

 

Eva & Franco Mattes, Abuse Standards Violations

 

 

 

 

If we were to photograph the works, and upload them on social media, they would likely be removed by moderators following these very guidelines. The guidelines might turn against themselves? Would they self-censor?